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Policy

Privacy Policy

How ChipTalk.AI collects, uses, and protects your personal information when you use our website and services. Last updated: May 2026.

1. Information We Collect

  • Information you provide: name, email address, company name, phone number, and project details when you submit contact forms, book consultations, or communicate with us.
  • Automatically collected: IP address, browser type, device information, pages visited, and referral URLs through analytics services.
  • Communication data: chat transcripts from our AI assistant, email correspondence, and call records (with consent).

2. How We Use Your Information

  • To respond to your inquiries and provide engineering consultation services.
  • To improve our website, services, and AI assistant through usage analysis.
  • To send relevant technical content, case studies, and service updates (with opt-out option).
  • To comply with legal obligations and enforce our terms of service.

3. Cookies & Tracking

  • Essential cookies are used for site functionality and security.
  • Analytics cookies help us understand how visitors interact with our technical content.
  • You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
  • We use first-party analytics only. No third-party advertising cookies are employed.

4. Data Sharing & Third Parties

  • We do not sell your personal information to third parties.
  • Data may be shared with trusted service providers (hosting, analytics, email) who are bound by confidentiality agreements.
  • Aggregated, anonymized data may be used for research and publication of engineering benchmarks.
  • We may disclose information if required by law or to protect our legal rights.

5. Data Security

  • All data transmitted between your browser and our servers is encrypted using TLS 1.3.
  • Client project data is stored in isolated, access-controlled environments with hardware-backed encryption.
  • We conduct regular security audits and penetration testing of our infrastructure.
  • Access to personal data is restricted to authorized personnel on a need-to-know basis.

6. Your Rights

  • Right to access, correct, or delete your personal data at any time.
  • Right to opt out of marketing communications (each email includes an unsubscribe link).
  • Right to data portability — request a copy of your data in a machine-readable format.
  • Right to restrict or object to processing of your personal data.
  • To exercise these rights, contact us at privacy@chiptalk.ai.

7. Data Retention

  • Personal data is retained only as long as necessary to fulfill the purposes described in this policy.
  • Contact inquiry data is retained for 3 years after the last interaction.
  • Project-related data is retained for the duration of the engagement plus 5 years for legal and quality purposes.
  • You may request earlier deletion of your data at any time.

8. Contact Us

  • For privacy-related inquiries, contact our Data Protection Officer at privacy@chiptalk.ai.
  • Mailing address: 4460 Cerritos Ave. Cypress, CA 90630, United States.
  • We will respond to all privacy requests within 30 days.
  • If you are in the EU/EEA, you also have the right to lodge a complaint with your local data protection authority.

Your Privacy Matters

We believe in transparent data practices. If you have any concerns about how your data is handled, please reach out to privacy@chiptalk.ai.